Monday, 21 April 2014

Segregate process applications Inboxes within the Portal

Manage the personalized, shared Inboxes that are exposed to each user group.  For example: create Shared Inboxes for all group A users but do not want the Group B users to have visibility to those specific Inboxes.

The exact feature does not exist as an out of the box IBPM 7.5.1 Portal feature.

Many customers have utilized this community-owned solution to satisfy this particular requirement:

The community solution may encounter support issues in future releases since it modifies queries shipped with the product, and utilizes unpublished DB schema information in the SQL.

Another option is to utilize the REST API to build a custom portal application. This option, which will obviously take a greater investment up front, will keep you in the box of supported features and will protect you when upgrading to IBM 8 and beyond. It will also allow you to customize the look and feel and build the exact behavior you desire:

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